The second-hand marketplace Shoppers Share Anger About Sizing Updates
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has updated its sizing categories for women's and children's clothes failing to inform all users about the change.
Social Media Backlash
Countless users and merchants are expressing on platforms stating that platform listings now display a modified sizing category compared to what was initially listed as a result of the reclassification.
The company said the new system was more in line with other platforms.
The platform has recommended to check their listings and manually change the size when needed, which has left users frustrated.
Sizing System Modifications
Earlier, the sizing featured one number and one letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement used to be a 12 but currently displays as UK 16-18.
User Experiences
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Manual Updates
Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The app has more than 100 million members, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change regarding delivery choices due to shopper criticism.
